*Seems as though I've had this conversation so often I find it necessary to provide a thorough explanation of our cleaning fees online*

Summit County has been experiencing a housing and labor shortage since 2014/2015 which has become OUR problem (mine as a local business owner and yours as a vacation rental vendor). Cleaning People and several other local businesses have had difficulty staffing and were forced to increase employee wages to astronomical amounts. Our staff is paid a minimum of $25 up to $35 per hour. You say crazy but it is the only way we have managed to staff, stay staffed and meet demand with attention to detail. It is so expensive to live here. The small amount of long term rentals are some of the most expensively priced in the US! In order to provide top notch cleaning services WE must pay our service workers a living wage.

On a more positive note...

Over the last four years we have implemented the following (and a bit more) to serve you and your guests better:

• Downsized in April 2016 and started rebuilding May 2018 after assessing, addressing and solving problem areas
• Hand picked and trained staff utilizing Final Clean Checklists
• Detailed job descriptions including access info and all of the particulars of each property on smart phones for all staff on a
• Live calendar that is updated by the second
• GPS directions to all properties
• Full time Team Manager that works with all staff inspecting properties and redirecting as needed
• Professional laundry service and we do not MIX laundry
• Communicate condition of properties, any damages, supply quantities and clean complete/ready for check in via email
• Special requests by client and guests are performed